Customer Story
The company offered the most reliable and fully integrated PMS, POS and BI ecosystem, back by strong service support and a partnership mindset.
Chateau Royal Beach Resort & Spa
XnPOS, protel and xnBI strengthen both service delivery and management effectiveness because they give us a single, reliable ecosystem that keeps operation fast, consistent and data-driven.
5 March 2026
"The Company offered the most reliable and fully integrated PMS, POS and BI ecosystem, backed by strong service support and a partnership mindset"
"With no local supplier in New Caledonia, having an experienced team based in Australia significantly improved responsiveness, time‑zone alignment and overall operational continuity, making XPS the most dependable long‑term choice. xnPOS, protel and xnBI strengthen both service delivery and management effectiveness because they give us a single, reliable ecosystem that keeps operations fast, consistent and data‑driven. Everyone sees the same info instantly, so check‑ins, charges and F&B orders flow without confusion. Guest details follow them everywhere, which avoids mistakes and speeds up service. Issues get solved quicker because the systems make it easy to trace what happened. XnBI gives clean, real‑time dashboards, so we can spot trends, react faster and plan better. Costs and revenues are easier to control because all data comes from one place. Less manual work, fewer errors, and more consistency across departments. Being supported from Australia, in a close time zone, makes a big difference for New Caledonia — help comes quickly when we need it "
About Chateau Royal Beach Resort & Spa
Located in New Caledonia, Château Royal Beach Resort boasts stunning views of a lagoon designated as a UNESCO World Heritage Site.
Château Royal enjoys an ideal location, situated on one of Nouméa’s most beautiful beaches and close to numerous shops, restaurants, and water activities.
The resort combines sleek modern design with attentive service to meet all your needs and make your stay unique and unforgettable. Set amidst a stunning tropical park and perfectly positioned to enjoy spectacular sunsets, this 7-storey complex features 109 spacious, fully equipped suites. Our 2 restaurants 2 and bars are an exquisite culinary experience.
Guests enjoy a refined and relaxed atmosphere, where they can fully unwind and take time out. The spa is a perfect place to relax and revitalize.
“Don't ask if your dream is crazy, ask if it's crazy enough”
If you are interested in seeing how our industry-leading technology can enhance the efficiency and productivity of your business processes, we recommend booking a demo with one of our experienced team of professionals.
Or, if just reading about it is more of your thing, just submit this form and we’ll send you...more!
Want to find out more?
Fill in this form and our team will be in touch with you as soon as possible
By requesting more information or to arrange a demonstration, I acknowledge that my personal data will be stored and processed solely for this purpose. For more information visit out our Xn Property Systems privacy policy.